Introduction to soft skills
1:30 – Defining professionalism
2:30 – Lack of professionalism leads to a loss of confidence from others

Boss Coworkers Customers

2:45 – Importance of professionalism Make a good first impression
Develop a good reputation
Build strong professional relationships Stand out in the job market Strengthen the American Workforce

5:43 – Question and Answer (optional stopping point) 5:57 – How to demonstrate professionalism

6:47 – Dressing appropriately
Wearing the correct attire for the environment Impacts how you’re viewed by others
Following dress code requirements
Taking pride in yourself
Shows respect for employer and safety guidelines Indicates readiness for responsibilities

8:25 – Accountability
Taking responsibility for your own actions and duties Accomplishing work consistently
Working independently
Don’t need constant guidance
Own up to mistakes and offer solutions
Shows dedication
Fosters trust

9:17 – Question and Answer (optional stopping point) 9:31 – Timeliness

Ability to get things done within an expected timeframe Respond to situations promptly
Meeting deadlines
Arriving early

Responding to communication quickly 10:44 – Communication

Speak clearly and confidently
Talk at a normal rate
Listen to others
Demonstrate good body language Communicate thoughts in writing

12:08 – Leadership
Take charge when needed
Offering to lead
Helping teammates
Taking initiative in other situations
Shows understanding, awareness of needs, and dedication

12:44 – Attitude
A feeling or opinion about something or someone Expressed in a belief, stance, mood, or posture We all have attitudes
Understand how attitudes can affect others
Show or withhold certain attitudes at work

14:45 – Topic for Discussion

Reflect on what we’ve learned about professionalism so far. How have you shown professionalism in your life?
What areas of professionalism do you want to work on moving forward?

14:59 – Maintaining a professional image
Build professionalism from the start of your career Don’t tarnish your professional reputation Maintaining your image is easier than reestablishing it

15:35 – Social media presence
Seen as a representation of you
Be mindful of what you post online
Reviewed by employers or colleges
Impacts hiring or admissions decisions
LinkedIn is widely used by professionals and college students Don’t allow social media to hinder your career goals

16:37 – Question and Answer (optional stopping point) 16:51 – Conclusion